Overview
The ordering website and custom service platform behind Poosux, a recurring dog waste removal service in Siouxland: instant online pricing and sign-up, referral sharing, a technician app for logging visits, route optimization and recurring billing.
The project
What we did
We built the Poosux ordering website and the custom service application that runs the business behind it. Customers enter their address and number of dogs, see their price and sign up online. Addresses are checked with Google® address verification so every stop starts with a valid location, and Stripe® handles recurring card payments.
Behind the website, the service app holds every customer, quote and recurring visit. Each day's visits are grouped into optimized technician routes, and technicians use their own app in the field to log each visit as it is completed. Customers can share Poosux with friends and neighbors through built-in referral sharing. The app sends printed mail through Lob®, delivered by USPS®, and customer emails through Brevo™.
Ordering website
How a new customer gets started.
Instant pricing
Customers enter their address and number of dogs and see their price right away.
Address verification
Google address verification checks the service address as it is entered.
Online sign-up
Customers choose their service and schedule and sign up without a phone call.
Gift cards and payments
Gift cards and an online payment page are built into the site.
Customers
What customers get after they sign up.
Customer portal
Visit history, payment methods and support messages in one place.
Referral sharing
Customers share Poosux with friends and neighbors through built-in referrals.
Recurring billing
Stripe charges recurring service automatically, with invoices.
Email updates
Customer emails are sent through Brevo.
Field operations
How the work gets done each day.
Scheduling
Recurring visits are scheduled automatically.
Route optimization
Each day's visits are grouped and ordered into efficient technician routes.
Technician app
Technicians log each visit in the field as they complete it.
Office
The tools the team runs the business from.
CRM
Leads, quotes and customer records in one place.
Printed mail
Printed mail is sent through Lob and delivered by USPS, straight from the service app.
More work
All our work
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