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Stay in touch with customers without writing every email.

We set up your list, design templates that match your brand and write the emails that keep customers coming back. Welcome and follow-up emails run on their own, and newsletters go out on a schedule you choose.

A real person on call, priority support and updates in plain English.

What you can expect

Email people look forward to.

Useful, on-brand messages sent to people who signed up to get them.

For businesses with customers worth keeping in touch with who want a steady, professional way to do it.

Relevant
The right message to the right part of your list.
Automatic
Welcome and follow-up emails that run on their own.
Clear
Opens, clicks and results reported simply.

What’s covered

Set up, written and sent.

Newsletters

Regular emails with news, offers and useful tips, written in your voice.

Automated emails

Welcome, follow-up and re-engagement emails that send themselves at the right time.

List setup & segments

Your list organized so each customer gets messages that fit them.

Branded templates

Email templates that match your website and read well on a phone.

Deliverability basics

Your sending domain set up with SPF, DKIM and DMARC, and your list kept clean.

Clear reporting

Opens, clicks and what happened next, explained in plain English.

Peace of mind, built in

Every service comes with someone you can count on.

Behind every project is a small, senior team that knows your setup, keeps it in good shape and explains everything in plain English.

Direct access on retainer

Retainer clients reach our team directly, and changes are done within 24 hours. No ticket queue, no account manager in the middle.

Looked after

We keep an eye on what we build and run, so small things get handled before they become big ones.

Quick when it counts

Time-sensitive requests are treated as priorities, not scheduled for next week.

Plain English

You always know what happened, what we did about it and what comes next.

How it works

Clear steps, no surprises.

  1. Review

    Your list, your platform and what you’ve sent before.

  2. Set up

    Templates, segments and sending domain configured.

  3. Write & send

    Newsletters and automations built and scheduled.

  4. Report & refine

    A monthly look at results, then we adjust.

Questions, answered

Ask Alex.

Tap a question for a straight answer. Don’t see yours? Type it in and Alex will reply personally.

Alex FullerEagle Cove · Email Marketing
Which email platform should I use?
Often the one you already have. We work with platforms such as Mailchimp, Constant Contact and Klaviyo, and we’ll only suggest a switch if it would really help.
Can we buy an email list?
We don’t recommend it, and we won’t send to one. Permission-based lists get better engagement, keep you within anti-spam rules and protect your sender reputation.
Why are our emails going to spam?
It’s often missing domain authentication, an old list or content that trips filters. We check each of those and fix what we find.
How often should we send?
Often enough to stay familiar, not so often it feels like noise. For many small businesses that’s once or twice a month, plus the automated emails.
Who writes the emails?
We do, in your voice. You can review every email before it goes out, and we’re happy to work from your notes and ideas.